Refunds & Cancellations

Introduction

At TripSniper AI, we stand behind our service with a 30-day money-back guarantee. This page outlines our refund policy, eligibility criteria, and the process for requesting refunds or cancelling your subscription.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee to ensure you have confidence in our service. This guarantee is designed to protect you if our service fails to deliver its core functionality or doesn't meet your expectations.

Refund Eligibility

You may be eligible for a full refund within 30 days of purchase if:

• Our service fails to operate or provide the core functionality as described
• You experience a technical issue that prevents the service from working, and our support team is unable to resolve it
• You are not satisfied with the service for any reason within the first 30 days

When Refunds Do NOT Apply

The money-back guarantee does not apply in the following situations:

• The refund request is made more than 30 days after the original purchase date
• You have violated our terms of service
• You have previously received a refund for the same subscription period

How to Request a Refund

To request a refund under our 30-day money-back guarantee, please follow these steps:

1. Contact our support team at support@tripsniper.ai within 30 days of your purchase
2. Include your order details (email address used for purchase and purchase date)
3. Provide a brief explanation of why you're requesting a refund
4. Our team will review your request and respond within 48 hours

All refund requests are reviewed on a case-by-case basis. We reserve the right to deny refund requests that do not meet the specified conditions of our money-back guarantee.

Refund Processing Time

Once your refund request is approved, please allow 5-10 business days for the refund to appear on your original payment method. The exact timing may vary depending on your bank or credit card company's processing time.

How to Cancel Your Subscription

You can cancel your subscription at any time. Here's how:

Questions About Refunds or Cancellations?

If you have any questions about our refund policy or need assistance with cancelling your subscription, please contact our support team at support@tripsniper.ai. We aim to respond to all inquiries within 24-48 hours.